![]() ![]() ![]() I would suggest you to run Microsoft account troubleshooter and check if it helps. At the bottom of the page, select I don’t have this person’s sign-in information, and at the bottom of the next page, select Add a user without a Microsoft account.Select the Start button, then select Settings > Accounts > Other people > Add someone else to this PC.Enter a user name, password, password hint, and then select Next.Select the Start button, then select Settings > Accounts > Family & other people > Add someone else to this PC.On Windows 10 Home and Windows 10 Professional editions:. ![]()
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